The Critical Need for Strategic Thinking

Less than 15% of companies make it a regular practice to monitor performance results in relation to the prior years’ strategic plan.* The implications are that managers can’t easily know how effectively performance on goals and score card metrics predicts actual business strategy execution, and further, they risk embedding disconnects between strategy and plan year over…

Are People Really Your Greatest Asset?

  We’ve all heard this before: People are our greatest asset. As an employee, do you believe it? As a manager, do you believe it? Standard & Poors clearly considers People as one of the 3 top components of a business’s value. Experts often refer to key assets as Capital. When it comes to executing…

How Metrics Can Drive Strategic Growth & Profits

Let’s start with a critical question: How well do your company’s metrics (or KPIs – key performance indicators) help employees stay focused on delivering your company’s unique customer value? The strategy map above shows the relationships between: Strategy (Product Leaders / Efficient Operations / Customer Intimate) Focus areas for Metrics (Financial / Customer / Processes…

3 Principles To Create A Better Strategy And Make It A Real Business Tool

  Introducing:  Aleksey Savkin, Thought Leader and Contributor Aleksey Savkin is a founder of AKS-Labs, vendor of BSC Designer software. His areas of expertise are Strategy Execution, Balanced Scorecard, KPIs, and Business Performance Management. Aleksey is the author of a number of articles and books on Balanced Scorecard. He runs Balanced Scorecard seminars in the Moscow Business…

What Is H.R.’s Strategic Role?

H.R. is generally a participant with the executive team in establishing the business strategy. But H.R.’s strategic role goes well beyond a team role in deciding the strategy. Execution is where most organizations struggle or fail, and H.R. can significantly impact execution. There are six Keys to Strategy Execution KSEs) that are essential to optimize…

What 3 Actions Can Drive Success For a New CEO?

“New CEOs face a critical strategic choice. Should they settle into the job, spend a year or more getting to know their businesses, and then start shifting the portfolio? Or is it better to act quickly and boldly early on to divert resources from mature activities to a new generation of corporate opportunities?” This key…

Why Hiring Good People and Communicating Your Strategy Isn’t Enough

I was so excited when I read today’s issue of Forbes that I had to write this post immediately.  How often do we find articles that make us want to jump out of our seats and take action?  Not every day…and this is one of those times. The article?  Customer Service: What Southwest Knows And…