Are People Really Your Greatest Asset?

  We’ve all heard this before: People are our greatest asset. As an employee, do you believe it? As a manager, do you believe it? Standard & Poors clearly considers People as one of the 3 top components of a business’s value. Experts often refer to key assets as Capital. When it comes to executing…

How Metrics Can Drive Strategic Growth & Profits

Let’s start with a critical question: How well do your company’s metrics (or KPIs – key performance indicators) help employees stay focused on delivering your company’s unique customer value? The strategy map above shows the relationships between: Strategy (Product Leaders / Efficient Operations / Customer Intimate) Focus areas for Metrics (Financial / Customer / Processes…

What is “Employee Engagement” and What Difference Does it Make to the Business?

In the past two years in particular, Employee Engagement has emerged as a leading subject in most organizations.  And, although it may be one of the most popular topics of discussion and articles, we all seem to have different interpretations of what Engagement is and what difference it makes for a business. We’ve all seen…

Announcement: Jody O’Brien

Announcement: Jody O’Brien, Business Development Manager I am pleased to welcome Jody O’Brien to Rosanna Nadeau & Associates in a new role as Business Development Manager. Jody brings an extensive background in Human Resources with an exceptional ability to deliver customer related services. Jody will be a great asset to the firm.  She graduated summa cum…

What’s The Fundamental Question Every Business Must Answer?

“You cannot please everyone.” How often have you heard this in your life?  Do you believe it?  Do you try to please everyone anyway?  If so, how is that working for you? In business, we need to make a decision very early on a key question:  Who is our customer? To answer that question, we…

The 5 Keys to Strategy Execution: #1. Strategic Understanding

Photo courtesey of Pinterest There’s an excellent article in Forbes, written by John Kotter on July 19, 2013, called “When CEOs Talk Strategy, 70% Of The Company Doesn’t Get It”. And in June, 2013, an article in Harvard Business Review, “When CEOs Talk Strategy, Is Anyone Listening?”cited research recently completed by Timothy Devinney and associates…