How Metrics Can Drive Strategic Growth & Profits

Let’s start with a critical question: How well do your company’s metrics (or KPIs – key performance indicators) help employees stay focused on delivering your company’s unique customer value? The strategy map above shows the relationships between: Strategy (Product Leaders / Efficient Operations / Customer Intimate) Focus areas for Metrics (Financial / Customer / Processes…

Why H.R.’s Organizational Structure Matters

The work of H.R. is continuously changing.  As the Human Resources function evolves to become a stronger, more strategic partner to the business, new priorities continue to shape what we do and how we do it.  Metrics, Analytics, Workforce Planning, Succession Planning, Job Evaluation, Job Design, Recruiting, Employee Engagement, Performance Management, Compensation, Benefits, Rewards — these are…

The Tried-And-True Model for Building Employee Engagement

I love people and business.  You probably realize this, based on the fact that I formed a consulting firm to help build manufacturing performance using a blended data-driven and people-focused approach.  So, freshly  inspired by an article called “You’ll never have a sink full of dirty dishes if you follow Toyota’s productivity secret”,  by Manoush Zomorodi on LinkedIn…

Manufacturing Leaders: How to Find Out What’s Happening in Your Organization

As a Human Resources professional, I’ve spent a great deal of time walking the floor, in factories and in office areas. When I first started ‘taking the pulse’ this way, my objective was simply to learn people’s names, their jobs and skills and to better understand the business at a high level.  But I found that as I continuously improved…

Is Your Manufacturing Plant Under-Performing?

  It’s still a tough economy as we begin the New Year, and for US manufacturing the issues impacting profitability and growth are many and complex.  This continues, despite indicators of a potential manufacturing resurgence in the USA.             Despite the economy, however, some companies are achieving tremendous success and growth.…