The Truth About Management Style, Engagement and Organization Performance

According to Gallup, over half of U.S. workers are looking for new jobs. Others are actively disengaged to the extent that they sabotage the work of the 33% of employees who are engaged. Turnover not withstanding, up to 67% of workers in the United States have virtually quit and stayed. Gallup’s State of the American Workplace report…

Dare To Disrupt Your Performance Review Process

Experience and research have shown us that some of the foundational components of the performance review processes we use today are flawed. Following are the top three deficiencies in today’s practices:

Are People Really Your Greatest Asset?

  We’ve all heard this before: People are our greatest asset. As an employee, do you believe it? As a manager, do you believe it? Standard & Poors clearly considers People as one of the 3 top components of a business’s value. Experts often refer to key assets as Capital. When it comes to executing…

How Metrics Can Drive Strategic Growth & Profits

Let’s start with a critical question: How well do your company’s metrics (or KPIs – key performance indicators) help employees stay focused on delivering your company’s unique customer value? The strategy map above shows the relationships between: Strategy (Product Leaders / Efficient Operations / Customer Intimate) Focus areas for Metrics (Financial / Customer / Processes…

Agility: A Critical Capability For Today’s Businesses

As a dog owner and animal-lover, when I hear the word “agility” I first think about dogs, and the obstacle courses they are trained to navigate competitively.  Then there’s a favorite video of a squirrel running an obstacle course to get nuts.  These are fun examples of how animals change what they do and how…

Why H.R.’s Organizational Structure Matters

The work of H.R. is continuously changing.  As the Human Resources function evolves to become a stronger, more strategic partner to the business, new priorities continue to shape what we do and how we do it.  Metrics, Analytics, Workforce Planning, Succession Planning, Job Evaluation, Job Design, Recruiting, Employee Engagement, Performance Management, Compensation, Benefits, Rewards — these are…