When it Comes to Systems and Tools, 1 Size Does Not Fit All.

Anyone who has worked in several organizations either as an employee or as a consultant has most likely observed that there are many approaches to building effectiveness and efficiency in organizations large and small and in every industry. Often-times, we do benchmarking against competitors, surveys, and we use Best Practices. As an H.R. professional for…

Is Your In-house Learning Function A Cost Center Or A Strategic Enabler?

A global survey by HCM Advisory Group found that 48% of executives view their company’s learning function either as a necessary but high-cost contributor or as sunk cost. 52% see the learning function as a strategic enabler for the organization.  86% of the survey participants were US companies. A learning function becomes a strategic enabler as…

This Is The Dawning Of The Age of H.R.

Never before have business conditions been so ripe for H.R. to make its difference.  Not only are companies struggling for profitable growth with some downsizing and some adding people, but now the recipe for business success requires H.R.’s secret ingredients! We all learned about the Stone Age and the Industrial Age, and we could probably…

What 3 Actions Can Drive Success For a New CEO?

“New CEOs face a critical strategic choice. Should they settle into the job, spend a year or more getting to know their businesses, and then start shifting the portfolio? Or is it better to act quickly and boldly early on to divert resources from mature activities to a new generation of corporate opportunities?” This key…

The Human Resources Employee Relations Function: A “Hygiene” Activity or a Strategic Value-Adder?

Employee Relations is one of the most important Human Resources activities in the company, because it is through the problem-solving and coaching, often in very difficult situations, that work relationships and trust can be built or broken.  Decisions and actions are made that demonstrate the organization’s real values and its philosophy about people.  Employee Relations…

Why Hiring Good People and Communicating Your Strategy Isn’t Enough

I was so excited when I read today’s issue of Forbes that I had to write this post immediately.  How often do we find articles that make us want to jump out of our seats and take action?  Not every day…and this is one of those times. The article?  Customer Service: What Southwest Knows And…

What if 4 Employees in 10 Were Intrapreneurs?

There’s an excellent article in Forbes on-line:  “Beyond Employee Engagement–Why One Intrapreneur Is Worth A Hundred “Engaged” Employees”, by Larry Myler. Read it by clicking here:  http://www.forbes.com/sites/larrymyler/2013/09/13/beyond-employee-engagement-why-one-intrapreneur-is-worth-a-hundred-engaged-employees/ As Myler’s article states, an intrapreneur has reached a higher tier of engagement and “…this higher tier is … where people are not only willing but also able…