Dare To Disrupt Your Performance Review Process

Experience and research have shown us that some of the foundational components of the performance review processes we use today are flawed. Following are the top three deficiencies in today’s practices:

How Metrics Can Drive Strategic Growth & Profits

Let’s start with a critical question: How well do your company’s metrics (or KPIs – key performance indicators) help employees stay focused on delivering your company’s unique customer value? The strategy map above shows the relationships between: Strategy (Product Leaders / Efficient Operations / Customer Intimate) Focus areas for Metrics (Financial / Customer / Processes…

Is Quality Being Lost In Today’s Quest For Efficient Execution?

Strategy is, and should be simple.  It consists of 3 dimensions: 1. Value Proposition:  what your company does excellently, better than your competitors, that brings customers to your door 2. Value Chain:  all of the tasks and work your people do in order to deliver your value proposition 3. Fit:  how well you’ve aligned your people, processes, priorities, etc. with your value proposition…

What Can Small Local Businesses Do To Compete With Giants?

There’s an article in the September issue of CNNMoney that fires up the imagination. It’s about a competitive challenge, which points our thinking straight to Strategy. Click the link below to read this article, “Local Shops Fear Amazon’s Expansion,” by By Jose Pagliery: http://money.cnn.com/2013/09/04/smallbusiness/amazon-expansion/index.html?iid=SF_SB_Lead This information-packed article describes Amazon’s aggressive growth plans and its capacity…

What is “Employee Engagement” and What Difference Does it Make to the Business?

In the past two years in particular, Employee Engagement has emerged as a leading subject in most organizations.  And, although it may be one of the most popular topics of discussion and articles, we all seem to have different interpretations of what Engagement is and what difference it makes for a business. We’ve all seen…

Favorite Finds: Videos on Strategy, Execution and H.R. Management

Picture from Pinterest[/caption] We hope you’ll enjoy and find value in the following videos! Please share your questions and comments! Contact us to learn more about our services. Videos From YouTube – Michael Porter on Competitiveness http://www.youtube.com/watch?v=y5I_cnpP99U&list=TL6t8q9HLj8as From YouTube – 1-hour+ Lecture 24 by Michael Porter – ECON http://www.youtube.com/watch?v=KvYwKM5bY0s From YouTube – Michael Porter – The Five…

What’s The Fundamental Question Every Business Must Answer?

“You cannot please everyone.” How often have you heard this in your life?  Do you believe it?  Do you try to please everyone anyway?  If so, how is that working for you? In business, we need to make a decision very early on a key question:  Who is our customer? To answer that question, we…