Manufacturing: Has Your Suggestion Program Run Out of Gas?

Has your suggestion program run out of gas and died?  Don’t worry, you can reincarnate it quickly with these tips! History:  The first company to introduce an employee suggestion program is believed to have been William Denny and Brothers, a shipbuilding company in Scotland, in 1881. The purpose of the program was to  leverage employee knowledge and ideas to drive…

Manufacturing Metrics and The Yellow Brick Road

Most organizations use metrics as measuring sticks, showing people how the organization is doing.  Many management teams use a Balanced Scorecard, including both financial (lagging) measures and non-financial (leading) measures.   Lagging measures show us results that have occurred, after the fact.  Leading measures show progress at a designated point in time, allowing time for people…

3 Critical Months In The Life Of A Manufacturing Plant

Once upon a time, not too long ago, there was a precision metal-working plant in in the Northeast USA.  This plant had been through lots of upheaval due to a string of acquisitions, and the formerly unionized workforce was now non-union, with most of the original employees having successfully evolved with each change. The time came when a…

This Is The Dawning Of The Age of H.R.

Never before have business conditions been so ripe for H.R. to make its difference.  Not only are companies struggling for profitable growth with some downsizing and some adding people, but now the recipe for business success requires H.R.’s secret ingredients! We all learned about the Stone Age and the Industrial Age, and we could probably…

What 3 Actions Can Drive Success For a New CEO?

“New CEOs face a critical strategic choice. Should they settle into the job, spend a year or more getting to know their businesses, and then start shifting the portfolio? Or is it better to act quickly and boldly early on to divert resources from mature activities to a new generation of corporate opportunities?” This key…

Get Your FREE COPY: Balanced Metrics Survey Results!

  In October, 2013, we completed our first annual survey on the use of Balanced Metrics and/or Scorecards.  Our report provides a summary of survey results that will be invaluable to any organization working to build employee engagement and strategic performance. We thank our survey participants for their investment of time and information. Would you like…

The Human Resources Employee Relations Function: A “Hygiene” Activity or a Strategic Value-Adder?

Employee Relations is one of the most important Human Resources activities in the company, because it is through the problem-solving and coaching, often in very difficult situations, that work relationships and trust can be built or broken.  Decisions and actions are made that demonstrate the organization’s real values and its philosophy about people.  Employee Relations…