What is Disengagement Costing Your Company?

“If American companies do not find a way to engage more of their workers, they will struggle to create more jobs, making it difficult for the U.S. to achieve real, sustainable economic growth in the near future.” –Gallup Gallup’s “2013 State of the American Workplace” survey found that the continuing high level of employee disengagement is costing…

Manufacturing Leaders: Do Your People Really Understand The Business Strategy?

John Kotter’s July 19, 2013 article in Forbes, “When CEOs Talk Strategy, 70% Of The Company Doesn’t Get It” and Harvard Business Review’s June, 2013 article, “When CEOs Talk Strategy, Is Anyone Listening?” are two credible sources citing research and experience proving that, even in companies who take the time to communicate about the strategy, only a small percentage of employees actually take…

Just Say Yes: The Benefits of Letting Your People Drive Improvement

Google has become a powerful example in driving innovation by providing employees with time to work on whatever they want on a regular basis.  I read a great article about this on Inc.com, “Why You Should Let Your Employees Do Whatever They Want, by Michael Schein dated February 18, 2014. I admit, when I heard about this idea some years ago, I…

Manufacturing: Has Your Suggestion Program Run Out of Gas?

Has your suggestion program run out of gas and died?  Don’t worry, you can reincarnate it quickly with these tips! History:  The first company to introduce an employee suggestion program is believed to have been William Denny and Brothers, a shipbuilding company in Scotland, in 1881. The purpose of the program was to  leverage employee knowledge and ideas to drive…

Manufacturing Leaders: How to Find Out What’s Happening in Your Organization

As a Human Resources professional, I’ve spent a great deal of time walking the floor, in factories and in office areas. When I first started ‘taking the pulse’ this way, my objective was simply to learn people’s names, their jobs and skills and to better understand the business at a high level.  But I found that as I continuously improved…

Manufacturing Metrics and The Yellow Brick Road

Most organizations use metrics as measuring sticks, showing people how the organization is doing.  Many management teams use a Balanced Scorecard, including both financial (lagging) measures and non-financial (leading) measures.   Lagging measures show us results that have occurred, after the fact.  Leading measures show progress at a designated point in time, allowing time for people…