The Secret to Optimizing ROI on Compensation, Commission and Bonus Programs

What is the ROI that your company expects from its compensation, commission and bonus programs? In business, ROI (return on investment) is routinely calculated, planned and monitored. Many organizations’ expectations of these monetary rewards programs include employee retention as well as achievement of critical goals and targets.  But, the greater value of these programs can best…

The “WOW!” Is In The Details

It’s surprising how easy it can be to WOW people.  Yet, in the crush of our busy days we are focused on getting things done and checking off our to-do lists.  As the day heats up we fire-fight, multi-task, prioritize, work through lunch, come in early, and stay late.  And, in the process we usually do a good…

The Truth About Trust, Engagement and Organization Performance

As managers in today’s organizations, during an economic recovery that is challenging even to the world’s top 1% of businesses, our primary concerns are about building business performance and growing.  The fact is, the top 1%, including Fortune 500 companies, are not necessarily the models of successful leadership that we might emulate, since many of them have been recipients of government interventions designed…

Agility: A Critical Capability For Today’s Businesses

As a dog owner and animal-lover, when I hear the word “agility” I first think about dogs, and the obstacle courses they are trained to navigate competitively.  Then there’s a favorite video of a squirrel running an obstacle course to get nuts.  These are fun examples of how animals change what they do and how…

Why H.R.’s Organizational Structure Matters

The work of H.R. is continuously changing.  As the Human Resources function evolves to become a stronger, more strategic partner to the business, new priorities continue to shape what we do and how we do it.  Metrics, Analytics, Workforce Planning, Succession Planning, Job Evaluation, Job Design, Recruiting, Employee Engagement, Performance Management, Compensation, Benefits, Rewards — these are…

WIIFM To Join Your Organization?

It has become a norm to structure organizations to be “flat”.  Flat organizations have concise organization charts and short chains of command.  What do today’s organizations tend to lack?  Assembler I, II, III,  Technician I, II, III, Paths for Assemblers to become Technicians and for Technicians to become Field Support Specialists. Career Paths that include both…

The Tried-And-True Model for Building Employee Engagement

I love people and business.  You probably realize this, based on the fact that I formed a consulting firm to help build manufacturing performance using a blended data-driven and people-focused approach.  So, freshly  inspired by an article called “You’ll never have a sink full of dirty dishes if you follow Toyota’s productivity secret”,  by Manoush Zomorodi on LinkedIn…